Frequently Asked Questions (FAQs)

How does youHQ work?

youHQ is an customisable online platform, so teachers and students can login online 24/7 on any device. The platform has two login areas – one for teachers (admin) and one for students. The student area allows users to create ideas, set values based SMART goals and learn skills to improve personal development and overall wellbeing. The platform also measures mood and learning confidence based on the PSHE curriculum. The teacher area allows users to administer and manage students and teachers, PSHE content, school values, track mood and measure impact from our learning confidence survey.
How much does youHQ cost?

Our mission is to help EVERY child & teacher, so we aim to make our platform affordable for all schools. Pricing is based on a yearly license fee which is based on the number of students and teachers using the platform. Please get in touch if you would like a quote for your school.
Will this provide more work for teachers?

In short – No! - youHQ gives teachers the opportunity to store all PSHE, wellbeing and personal development in one location saving time. - youHQ has its own innovative PSHE resources allowing students to learn on their own – giving time back to teachers. - youHQ allows teachers to easily monitor the mood of their students and their learning confidence – saving time with hand written surveys and assessments. - youHQ gives teachers insight into their students goals and mood, helping them build rapport quickly and highlight potential issues before they become a problem.
How do you keep our information safe?

All the data we collect is stored on servers which have encryption and are backed up regularly. The only people who can see the data are you the teachers who have admin access rights and the wonderful Life on Time developers who keep the youHQ safe and secure. Please see our privacy policy for more details.
Is the content age specific?

Yes. The admin area allows teachers to make content available to specific classes. We can do this for you or teachers can manage this themself.
Do the youHQ resources cover whole school PSHE curriculum?

youHQ has several different packages which cover the full PSHE curriculum. One of the key functions of the platform is that it allows you to mix existing school PSHE resources in one easy to use central location. So whether you need a whole school PSHE resource or just a selection, youHQ can work for your school.
How do I login to the platform?

Each user will be set up with a user name which will be their email and a password which will be sent to their email address when we set up the platform. Users can change passwords when they have logged in and can use the forgotten password function if they forget.
Do you offer training to staff and pupils?

Yes we do! It’s so important that all staff are trained on how to get the best out of youHQ. Although the platform is easy to use and we have helpful videos to help get students started we offer online webinars to all staff prior to you going live with the platform. We also have a team online and on the phone if you come up against any problems.
How long does the FREE trial last for?

The idea behind offering a free trial is to let you see the value of the platform before you commit to paying the license fee. We want you to see it’s power in helping you manage wellbeing and improve personal development at your school, which is why we allow you 2 months to decide if you want to proceed further.